SHIPPING & DELIVERY
Store Pickup (Free)
Local customers can collect their order on our next business day from day of purchase. Order can only be collected during our business hour along with a confirmation email/number.
Islandwide Delivery ($10.00)
Delivery fee will be waived for orders above SGD150.00 to one (1) location. Customers will receive their order within 3-5 working days from day of purchase.
Worldwide Delivery (By Zone)
For our shipping charges, list of countries and duration, kindly see below.
International customer will be liable for all shipping charges & fees. The charges indicated are for per order with a total weight of 2kg (max). Customer may be notified for additional payments should the order exceed the initial weight charged.
Zone |
Shipping Cost ($) |
Duration (days) |
1 - Malaysia |
65.00 |
1-6 business days |
2 - Brunei, Hong Kong, Indonesia, Macau, Philippines, South Korea, Taiwan, Thailand, Vietnam |
90.00 |
|
3 - Vietnam |
120.00 |
Carriage and Package
- Unless otherwise specified, the cost of carriage is charged extra. Prices which include carriage cover deliveries to one single address in all mainland areas.
Extra costs of delivery beyond the mainland (including any duty and landing charges), or of special delivery at buyer’s request and landing charges), or of special delivery at buyer’s request by passenger train or other express methods, will be charged to the buyer. - Our standard packaging suitable for surface and sea carriage, is included in the price.
Loss or Damage in Transit
Where the price includes delivery we will at our option either repair, replace free of charge or credit goods lost or damaged in transit to customers provided that:
- In the case of damage or shortage, the buyer notifies both the carrier and us in writing within 7 days after the receipt of goods.
- In the case of loss such notice is given within 14 days after they are dispatched.
- In the case of Export buyers, the buyer establishes to our satisfaction that such loss or damage occurred prior to shipment.